Service Quality

You can buy the most expensive, best manufactured car in the world, but if it isn't serviced properly it will eventually break down.

Vending machines are no different. If they are not properly filled, cleaned and maintained and scale-reducing filters are not fitted, even the best machine will break down frequently. That's why it's so important to use a service provider who cares.

If a machine does fail, you also need a service provider who can respond quickly to your call. Because we are based locally, we get to over 90% of all call-outs within 2 hours, (and to most within just one hour).

Whilst a fast service response is important, so too is the ability of your service provider to fix your machine on the first visit. You don't want an engineer to wait a day or two for a spare part to arrive. To keep these types of issues to a minimum, we carry a comprehensive stock of spare parts at our local depot to ensure that more than 95% of service calls are fixed on the first visit.